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Human Resources
Human Resources provides for a central personnel system for the City of Blytheville. The office works closely with all City departments to recruit and select qualified, capable employees and administer employee benefits. The goal of this office is to provide excellent service to all employees.
Applications
The City does accept open applications and resumes. Applications are kept active for a period of 6 months. Because we do receive a large amount of applications, we will only call those applicants who are chosen for an interview. Applications for Police Officer and Firefighter are accepted by their respective departments.
If you have any questions regarding the employment process, call 870-763-3858 and Dr. Williams will be happy to assist you.
Job Opportunities
Apply in person at City Hall or online at https://www.cityofblytheville.com/
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Organizational Chart
Job Descriptions
Job Descriptions for the City of Blytheville can be accessed at the link above.
Job Descriptions for all elected officials are governed by Arkansas State Law.
The City of Blytheville is looking for a Wastewater Pumps/Maintenance Crewmember/CDL Driver. This position will report directly to the Wastewater Superintendent. This position will perform a wide variety of semi-skilled and skilled tasks in the construction, repair, cleaning, and maintenance of the City of Blytheville sewer system.
DUTIES AND RESPONSIBILITIES:
• Repairs sewer mains, manholes, cleanouts, and laterals.
• Taps sewer mains as directed.
• Sets up barricades when required to protect employees and the public.
• Performs necessary maintenance of pump stations.
• Performs necessary maintenance of grounds, mowing, and cutting weeds.
• Performs routine maintenance on vehicles, tools, and equipment.
• Attends safety meetings and follows safety procedures and precautions.
• Serves on the standby crew for after-hours emergency work as required.
• Performs other duties as required and assigned.
JOB REQUIREMENTS:
• Working knowledge of the operation of a variety of light and some heavy equipment and a variety of hand tools.
• Ability to follow written and oral instructions.
• Ability to work under adverse conditions.
• Ability to multitask.
• Ability to work weekends and holidays, be on call, and respond to calls during non-working hours.
• Ability to deal effectively with the general public and other city personnel in a courteous manner.
MINIMUM QUALIFICATIONS:
High school diploma or general education diploma (GED)
Must possess a valid Arkansas driver’s license and Class A/B CDL
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The City of Blytheville is in search of a Code Enforcement Officer for our Blytheville's Quality of Life Unit-Code Enforcement Department. This is a full-time position primarily to ensure compliance with local, state, and federal regulations related to building codes, zoning laws, and safety standards.
Key Responsibilities:
Protect the public welfare by monitoring and enforcing a variety of applicable ordinances and codes, to determine the presence of health hazards, nuisance violations, sites that may be a harbinger for vermin, unsafe building conditions, and violations of any health, building, or land use regulation, statute, or ordinance.
Education and Certification:
A high school diploma is required; a degree in a related field is preferred.
Certification in code enforcement or related areas can enhance job prospects.
Please include a resume. Applicant must be able to pass local/state/federal background checks.
This role is crucial for maintaining safety and quality standards in properties, thereby contributing to the community's well-being and development. Additional training will be required and provided upon hire.
JOB REQUIREMENTS:
• Must possess the ability to accept responsibility, work independently, and communicate clearly and concisely both orally and in writing.
• Must be knowledgeable of pertinent ordinances.
• Must be able to acquire asbestos certification through ADEQ in a timely manner.
• General computer operations, i.e. Microsoft Office software.
• Must be able to provide excellent public relations and customer service skills
• Ability to multi-task
• Ability to organize, prioritize and carry out office work with minimal supervision.
MINIMUM QUALIFICATIONS:
• Must be high school graduate or possess a GED
• Five years of responsible work experience
• Must possess a valid AR Driver’s License.
The qualified individual must be able to pass a drug screening and have a clean criminal background history. Job-specific training will also be provided.
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SUMMARY
The Customer Service Representative Window assists customers with billing and service-related concerns; processes payments; performs clerical and administrative duties; may act as temporary relief for other positions within the Customer Service Section; and performs other essential duties as assigned.
DUTIES AND RESPONSIBILITIES
Assists Customers with Billing and Service Problems
Receives and addresses customer complaints regarding water service or billing matters
Researches customer accounts and responds to questions, problems, or complaints in a timely and professional manner
Processes Payments:
Accepts cash, checks, and other authorized forms of payment from customers in person, by mail, and through night deposit
Accurately posts payments to customer accounts using the utility billing system
Maintains proper cash handling and financial control procedures in accordance with city policy
Performs Clerical Duties
Performs routine clerical and administrative tasks, including data entry, filing, scanning, and record maintenance
Prepares correspondence, notices, and reports related to customer accounts and service activities
Maintains accurate and confidential customer records and documentation
Assists with updating customer information such as address changes, account transfers, and service connections or disconnections
Answers incoming telephone calls and routes calls appropriately
Provides general administrative support to the Customer Service Section as needed
Additional Responsibilities
Serves as temporary relief for other customer service positions as assigned
Complies with all departmental policies, procedures, and safety standards
Minimum Qualifications
High school diploma or GED required
Customer service experience preferred; utility or municipal experience is a plus
Strong verbal and written communication skills
Proficiency in basic computer applications (Microsoft Office, billing or database systems)
Ability to handle cash transactions accurately
Ability to multitask, prioritize, and work effectively in a fast-paced environment
Knowledge, Skills, and Abilities
Knowledge of customer service principles and practices
Ability to explain policies, procedures, and billing information clearly
Strong attention to detail and accuracy
Ability to remain calm and professional when dealing with difficult situations
Ability to maintain confidentiality and exercise sound judgment
Applications
Disclaimer
The City of Blytheville is a zero tolerance drug/alcohol-free, smoke-free workplace. It is an Equal Opportunity Employer.
Dr. Alisha S. Williams
Human Resources Director
124 W. Walnut St.
Phone: (870)-763-3858
Email: awilliams@cityofblytheville.com
Website: www.cityofblytheville.com